Advanced technology brings good help for businesses to simplify their work, boost productivity, and improve their efficiency. VoIP (Voice over Internet Protocol) service is one of the proofs. If you run a business, have you implemented VoIP yet? Before using VoIP service, you need to find out more information about it here first.
What is VoIP?
VoIP stands for Voice over Internet Protocol that means a service to make and receive phone calls or do voice communication using IP (Internet Protocol). VoIP service requires internet connection to enable all employees within a company/organization to communicate using their computer, VoIP phone/IP Phone, or ATA (Analog Telephone Adapter). This technology converts analog voice to the digital form easily.
What are the benefits of using VoIP?
Based on the definition and function explained above, you probably think that VoIP service is just like a traditional landline phone. So, why should you use VoIP service instead of landline? Here are the two main benefits:
â€¢ Lower operational cost. Unlike traditional phones that require you to pay each time your staff makes phone calls, VoIP service doesnâ€™t. All of it is charged as part of your internet connection subscription. This is very beneficial for businesses to cut down expenses, especially for businesses with many branches in different cities and countries.
â€¢ Get ease and convenience in communication. As mentioned previously, since it uses the internet, users can make and receive phone calls using not only the telephone, but also the computer and even smartphone although theyâ€™re not on the desk.
In addition, you can also take advantage of the offered features (depending on the business voip providers), such as: call forwarding, call waiting, caller ID, multiparty call, voicemail, and much more.
How to choose the right VoIP service?
To choose the right VoIP service, you need to look for reliable business voip providers (check out the latest). The selection of business voip providers will determine the quality and features given for your business. Make sure, before you pick any provider, that you consider the offered features and fees first, because the contract is usually made for at least one year. In addition, when implementing VoIP service you need a good internet connection at the office.